FREQUENTLY ASKED QUESTIONS

How Treepl CMS is different from Business Catalyst?
A complete feature by feature comparison chart between Treepl CMS and Business Catalyst:  Treepl CMS VS Business Catalyst
How is the Email Marketing handled?

We're using MailChimp with its extensive API capabilities. MailChimp is probably the most popular email marketing service with a powerful API that allowed us to repeat the BC's email marketing functionalities. MailChimp's free plan offers more features than BC ever did. Learn more about MailChimp: mailchimp.com

Can Treepl CMS integrate with third party services?

Yes, we allow API integrations as BC did. Currently API integrations are only available for Code Production team and will become available for Partners soon. If you require custom developed API integration please contact Code Production.

Does Teepl CMS have Web Apps, like in Business Catalyst?

Yes, we call them Custom Modules. In fact, Treepl CMS is built around Custom Modules. They provide much more flexibility than BC's Web Apps and are easier to setup. More info here: Custom Modules aka WebApps

Does Treepl CMS support Liquid?

Yes. We've implemented the fastest liquid library available on .Net. It's more strict, cleaner and developer-friendly implementation of Liquid than BC's. You can find more info on using Liquid in Treepl CMS in our documentation: Liquid Objects & Usage

How custom domain names are handled?

You add a primary domain name as part of the site activation process. You can also assign additional domain names to your website after activation is complete.

How email accounts are migrated/handled?

If you have existing email hosted with BC (via OpenSRS) you can seemlessly transfer them under Treepl CMS account (no charge). More info here: Treepl CMS hosted email

Is Treepl CMS Open Source?

No it is not. TreeplCMS is a SaaS content management system hosted with Amazon Web Services on 4 data centers: USA, Australia, EU (Germany) and Canada.

What about SSL?

SSL certificate is included into hosting on every plan. Every live site gets a free certificate (as part of the activation process) for each domain name assigned to the site. All SSL certificates on every Treepl site are renewed every 3 months by Treepl's administration team.

What technologies are used to build Treepl CMS?
Here are some technical insights on Treepl CMS from our developers:
  • .NET Framework 4.6.1
  • ASP .Net WEB API + MVC
  • Decentralized database (MS SQL Server 2017 or SQL Server Compact) and website instance
  • The admin interface is custom-built with Angular 6 + Angular Material and works with the backend through RESTful API
  • Fastest Liquid library available on .Net is implemented for Liquid engine
  • JSON query language is used to perform major module_data functionality
What's the difference between Basic Custom Modules and Advanced Custom Modules?

Advanced custom modules allow 3 extra features:
a) Creating foreign items from other existing Custom Modules (couldn't do with WebApps)
b) Ability to create multiple detail layouts for a single custom module (couldn't do with WebApps)
c) Ability to create user submitted items (with notifications).

What's the meaning behind "Treepl" name?
1) Reference to Tree has two meanings:
a) Constant growth of the platform, we are releasing updates every 3 weeks: treepl.co/cms-features
b) We also call Treepl "a CMS for ever-growing websites" which means that with it you can grow your site together with your business, from small to large, without major redevelopments unlike with other platforms.
2) Reference to Triple means that our platform is aimed for all three categories of web professionals: designers, coders and agencies
3) People emphasises our focus on our community (professionals that use Treepl to deliver websites) and our team (those who actually develop Treepl CMS every day)
4) Missing “e” in the end (“Treepl” not “Treeple” ) represents our aim for maximum optimization and practicality.
When will *[the feature you need]* be released?

From day one we developer Treepl's features and functionality together with our Partners. That's why we created a public backlog where Partners are able to suggest any missing features or improvements to the CMS.

Where Treepl sites are hosted?

All of Treepl's websites are physically hosted on servers of Amazon Web Services - a leading secure cloud services platform. You have a choice of 4 data centers for every website you create in Treepl: USA, Australia, EU (Germany) and Canada.

Can I host sites on my own server?

No, Treepl CMS is a closed system. All sites are supported and maintained by Treepl CMS team on AWS servers.

Do you have Australian (AUS) and European (EUR) prices?

Treepl CMS is owned and managed by a USA-based company and is charged by AWS in USD. Therefore all prices are fixed in US dollars no matter of the Data Center you use.

What are the hosting prices?

We prefer to not show our hosting prices publicly since our business model is designed for resellers - Treepl Partners and Treepl Associates.
Treepl Partners are paid members of our community that actively participate in the development and growth of the platform by interacting with the Treepl CMS team and other Partners.
Besides developing and hosting sites on Treepl CMS, Treepl Partners provide an extensive set of services for their end clients that are not included into CMS (SEO setup, SSL certificates, Google Analytics setup, email campaigns setup and management, maintenance, consulting and much more).
You can check out hosting prices exclusive for Treepl Partners here: Reseller Hosting Pricing.

What support will I get?

We offer 24/7 admin support for all four data centers. Partner support is available 9/5 through through Partner Portal. Extra support from Treepl developers and other Treepl Partners is exclusively available for paid Partners only.

Is the ‘BC to Treepl’ App and migrations free?

The app is free to install and you can complete the migration of your BC site to Treepl CMS completely free of charge where you can review, test and even continue to develop the new site on Treepl. Only once you are happy with the migration and decide to go-live with the migrated site will you pay for migration. The costs are calculated by the app, based on site complexity, after it has processed and converted the site data. Estimated costs would start at around $200 (USD) and average around $800 (USD) for a typical BC site.

What are the steps to migrate a BC site to Treepl?

Here is a quick video that describes the whole migration process: "BC to Treepl" app in action
It requires 3 easy steps and takes less than 5 minutes:
1. Create a new trial site in Treepl Portal (the same way you did in BC)
2. Install the latest version of "BC to Treepl" app onto your BC site
3. Enter your Treepl Portal credentials with a URL of your newly created trial site and hit "Start Migration".

Do I need to be a paid Treepl Partner in order to migrate to Treepl CMS?
Nope. Free users have full admin and FTP access to every trial or live site created in their Treepl Portal.
Also, there are no restrictions on using the "BC to Treepl" app.
Do my clients see the cost of migration to Treepl?

No. We intentionally display the cost inside Treepl Portal only.

How many sites can I migrate to Treepl?

We allow up to 3 unpaid migrated sites in Treepl Portal

Does "BC to Treepl" app perform 100% of transfer/conversion of the site?

Based on our analysis of BC sites that were migrated and activated on Treepl (already live), the app performs 75%-95% of manual work (depending on the complexity of implementation).

Can I have your team deliver migration of my sites to Treepl?

Yes. You can always request migration of your Business Catalyst websites through Code Production: BC to Treepl CMS (getting quote from Code Production is free).

How do I migrate my email accounts?

Adobe Business Catalyst is using OpenSRS as a vendor to host email accounts. Treepl CMS is using the same vendor and our account is intentionally located on the same cluster with BC's. This allows us to perform seamless migrations of the accounts. It takes 10-15 minutes of your time to start the email account migration process from BC's account onto Treepl's account. Here is a detailed guide from our documentation: Transfer of BC Hosted Email Accounts (OpenSRS)

Is there any documentation available to help me with migration from BC to Treepl?

Yes!
We have an extensive "BC Migration Guides" section available in our official documentation that was created to help Business Catalyst partners with their Business Catalyst to Treepl CMS migration: docs.treepl.co/documentation_group/bc-migration-guides

Can I migrate Adobe Muse sites to Treepl?
Websites that are created with Adobe Muse cannot be migrated as is, since Muse sites are composed of software generated layouts with very few implementation... but you can always try :) If you wish to keep the look of the Muse site you can request redevelopment of your Muse site from scratch from  Code Production.
Code Production team will simply use the Adobe Muse layouts as initial designs and do the whole HTML/CSS and full stack implementation into Treepl CMS from scratch.

Can I create sites if I am not a Partner?

Yes, with a new partner program anyone is able to register and start creating sites in Treepl CMS.

What are the benefits of being a Partner?

You can learn about the benefits at Partner Program page.

Do you provide Partners with free website, commissions?

No. Instead, our hosting prices are generally cheaper than BC's were.